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This client advisory deck analyzes the future of retail performance monitoring metrics. Additionally, it provides awareness and readiness on best practice KPI variants to...
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Reform value realization and capture metrics.
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This report provides a high-level analysis of instances of metaverse technology adoption by retail brands at various stages of the customer experience. Additionally, it...
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Identify and understand the impact metaverse commerce shopping has on retail value streams.
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Use this persona template to identify key customer personas for e-commerce and other channels.
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Customers expect to transact with you in the channels of their choice: create a cohesive omnichannel framework that supports the right transactions through the right...
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Having a well-rounded commerce strategy is essential to providing a strong customer experience. Blend traditional and e-commerce channels to allow your customers to...
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Design thinking is not a new concept. Many organizations have tried it; some have dismissed it as a “management fad" or "simple techniques." This research will assist...
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The focus of this phase is on revealing what designers do during the activity of designing, and on building an understanding of the nature of design ability.
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A case study to illuminate a world-famous designer's approach to solve a problem.
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