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Even a solution that is a perfect fit for an organization will fail to generate value if it is not properly implemented or measured. Conduct the necessary planning before...
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Integrating the right social media services into your business is often a neglected component of building (or optimizing) a social media strategy. Jumping the gun on...
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Social analytics are indispensable for gaining real-time insights across marketing, sales and customer service. Use social analytics to tap into the "world's largest...
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Social analytics are indispensable in gaining real-time insights across marketing, sales, and customer service. Use social analytics to tap into the "world's largest...
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This tool provides IT managers with an objective assessment of the current state of their organization's social analytics environment and offers recommendations for those...
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The Social Media Services Audit Template helps your organization assess the performance of each service against your organization's social media goals.
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Integrating the right social media services into your business is often a neglected component of building (or optimizing) a social media strategy. Jumping the gun on...
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The Social Media Service Selection Tool is designed to help organizations determine the most appropriate social media services for their business needs.
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The Social Media Opportunity Assessment Tool is designed to identify achievable goals in three social media target areas: sales, marketing, and customer service.
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Most organizations understand the value of leveraging social media for customer interaction, but executing an effective strategy can be a daunting task. Successfully...
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