Exponential IT:
Your Front-Row Seat to the Future
Join us at Info-Tech LIVE for a practical, real-world perspective on how IT can take a leading role, as new technologies including generative AI cause major disruption to business models and technology solutions.
We are already living in an exponential world today, and it is just the beginning. LIVE 2023 will deliver practical insights for IT leaders as they lead the charge through this changing world by delivering Exponential IT value.
Don't miss this opportunity to take your seat at LIVE!
Here’s what you missed at LIVE 2023...
70+
Breakout Sessions & Panels
40+
Lightning Rounds
11
Featured Keynotes
700+
1-1 Analyst Discussions
12
Hands-On Workshop Sessions
14
Industry Roundtables and Panels
Unlimited
Peer-to-Peer Networking Opportunities
Immerse Yourself
in the World of
Exponential IT
Info-Tech LIVE is one of the must-attend events for technology leaders in 2023, according to CIO DIVE.
Take your seat at Info-Tech LIVE and put theory into practice.
Learn how to navigate exponential opportunities ─ and exponential risks ─ in this new era of autonomization, ushered in by forces such as generative AI.
Gain practical insights from subject matter experts and peers to lead your organization through this new exponential world.
Explore how to shift priorities for delivering Exponential IT through revised mission, governance, capabilities, and partnerships.
If you do need to show ROI for your time out of the office or for budget, here are two justification letters to choose from for your convenience.
2023 Keynote Speakers
Geoffrey Hinton
Godfather of AI and Deep Learning Pioneer
Janelle Shane
Research Scientist, Author, and 2019 Ted Fellow
Rob Meikle
Info-Tech Consultant and Speaker, Former CIO of the City of Toronto
Ray Kurzweil
Bestselling Author, Pioneering Inventor and Futurist
Allison Straker
Research Director, CIO Practice, Info-Tech Research Group
Chris Barton
Founder and Creator of Shazam
Helen Norris
Chief Information Officer, Chapman University
Chad Wright
Chief Information Officer, Boston Dynamics
Daren Hubbard
VP of IT, CIO, Georgia Institute of Technology
Karl Mosgofian
Chief Information Officer, Gainsight
Geoff Nielson
Senior Vice President, Global Services & Delivery at Info-Tech Research Group
Yasser Haridi
Chief Enterprise Architect, NASA
Amanda Mathieson
Research Director, CIO Practice, Info-Tech Research Group
Paul Feilmeier
VP of Technology Services, Northeast Community College
Ugbad Farah
Senior Product Manager, Industry, Info-Tech Research Group
Mark Anderson
Chief Executive Officer, Strategic News Service & Info-Tech Research Fellow
Denise (NeeCee) Cornish
VP, Deputy COO, Interim SVP Institutional Shared Services, Western University of Health Sciences
Spot, Boston Dynamics
The Agile Mobile Robot, Boston Dynamics
Charl Lombard
President, Digital Transformation, Info-Tech Research Group, and Former Associate Partner, McKinsey & Company
Kevin Gray
CIO, City of Burbank
Tom Zehren
Chief Product Officer, Info-Tech Research Group, and Former Associate Partner, McKinsey & Company
Dorothy Parks
CIO, ITS Director, Gwinnett County, Georgia
Jeffrey Aguilar
CISO, Los Angeles County
Raisha Cobb
Associate Provost for Information Resources Department, Office of IT, Winston-Salem State University
2023 Exhibitors
Time | Session Type | Track | Session Title | ||
7:00 AM | Registration and Breakfast |
Registration & Breakfast |
|||
8:30 AM | Welcome and Opening Remarks |
Welcome to NevadaSpeakers: Bob Leek |
|||
8:45 AM | Welcome and Opening Remarks |
Welcome and Opening RemarksSpeakers: David Godfrey |
|||
9:00 AM | Feature Keynote (mainstage) | Exponential IT |
Adopt an Exponential IT FrameworkAs technology becomes exponential, so must ITToday's and future generative AI capabilities have led to the next sea change for IT leaders. Exponential IT is Info-Tech's answer for IT leaders on how to adapt rather than fall behind. Our proprietary framework defines the aspirations and tactics needed for all areas of a modern IT department. Speakers: Tom Zehren |
||
9:30 AM | Feature Keynote (mainstage) | Exponential IT |
The Future Unveiled: A Journey Into Exponential TechnologiesA virtual conversation with futurist Ray KurzweilUncover the future's mysteries with Ray Kurzweil! Join us for a captivating keynote on exponential technologies and their profound impact. Explore AI, nanotech, and the paradigm shifts that lie ahead. Gain valuable insights into the accelerating pace of change. Don't miss this enlightening glimpse into tomorrow! Speakers: Ray Kurzweil |
||
10:15 AM | Networking Break |
Meet Your Info-Tech Team! |
|||
10:30 AM | Partner Session | Partner |
Achieving Growth and Profitability Through Optimization in Complex TimesFaced with growing economic uncertainty and budget concerns, CIOs are under more pressure than ever to keep costs under control while still supporting the company’s growth opportunities. With the right application strategies in place, they can make ROI-based decisions more confidently during these complex times. Speakers: Eric Helmer, SVP and CTO, Rimini Street |
||
10:30 AM | Master Classes | CIO |
Minimize Frustration and Maximize Approval in IT BudgetingPresent a spending plan that makes sense to every stakeholderBuild harmony into your IT budgeting process. Attend this insightful session as we explore strategies for creating and presenting an IT budget in a way that gets stakeholders on board and streamlines the approval process. Speakers: Dave Kish, Angela Reynolds |
||
Infrastructure & Operations |
Apply Minimum Viable Data Classification to M365Embrace data classification baselines in M365 as a starting pointUsing least complex sensitivity labels in your classification are your building blocks to compliance and security in your data management schema; they are your foundational steps. In this session, our analysts will show you the minimum, yet robust and viable governance model for your M365 tenant. Speakers: John Annand, Nabeel Sherif |
||||
Security & Privacy |
How to Present Security Topics to Executive StakeholdersGo beyond metrics and present impactful information to gain stakeholder supportIT and security leaders must present concise and relevant information to executive stakeholders to gain support for security initiatives. Join this session to learn how to create a goal-centric security communications package and hear about tips and tricks to build trust and keep your audience engaged. Speakers: Fritz Jean-Louis, Bob Wilson |
||||
Applications |
Info-Tech's Application Implementation Playbook Could Save You Millions!Lay the groundwork for success while avoiding the consequences of a failed application implementationAn effective enterprise application implementation playbook is not just a list of steps but a comprehensive view of what is necessary to support your implementation. This starts with a people-first approach. Start by asking about sponsors, stakeholders, and goals. Join this session to learn which questions to ask to put your implementation on the right path. Speakers: Lisa Highfield, Robert Fayle |
||||
Data & Analytics |
Empower the Business With DataA self-service reporting strategy puts the power of data into the hands of your business partnersSelf-service insights and analytics are the key to unlocking data-driven decision making. Join this session to learn how Info-Tech's approach to reporting and analytics can help you put the power of data into the hands of those who need it most. Speakers: Igor Ikonnikov, Rajesh Parab |
||||
Vendor Management |
Microsoft Update: Optimize Your Microsoft Licensing AgreementGet up to speed on all the major changes to Microsoft pricing and commercial trendsMost organizations spend a lot of money with Microsoft. It is essential to get it right. We have helped clients with thousands of Microsoft contracts. Attend this session to learn which levers to pull when negotiating your Microsoft agreement to maximize value through best-in-class discounts and an optimized license entitlement. Topics will include Azure, Unified Support, third-party support, and core M365/O365 and Dynamics. Speakers: Scott Mullan, Jeff Elliott |
||||
PPM |
Set a Strategic Course of Action for the PMO in 100 DaysUse your first 100 days as PMO leader to define a mandate for long-term successAttend this session to learn how the PMO can drive significant benefits to the organization to ensure the strategic alignment of the project investments. Those first few months you spend as a PMO leader demonstrating capable leadership while establishing a sustainable plan with practical goals and achievable milestones can go a long way to ensuring your PMO's success and rapidly provide discernable value to the business. Speakers: Matt Burton, Elvis Celic |
||||
Enterprise Architecture |
Connect IT Delivery to Business Value Using Systems ArchitectureSystems architecture modeling provides a unique opportunity to visualize your IT systems through to business value alignmentIn this session, our enterprise architects will demonstrate exactly how to model your business capabilities and cascade through the application and technology layers to align your IT projects to maximize business value. Speakers: Andy Neill, Mary VanLeer |
||||
10:30 AM | Technology Keynotes | Small Enterprise |
Unleashing IT Potential: Enabling Value With Technology in Emerging Organizations – Part 1Sharing IT insights and trends from emerging and small organizationsJoin us and kick-off your week at LIVE! Meet your peers and Info-Tech service and account teams in this engaging and collaborative session where we’ll explore how technology can drive business value in smaller organizations. We’ll share insights, discuss trends, and make recommendations for getting the most out of your week at LIVE. (Plan to attend Part 2 where we'll continue the discussion.) Speakers: Sharon Foltz, Christian Golez |
||
Vendor Management |
Managing Exponential Value RelationshipsTrust is key in elevating vendor partnershipsIT organizations must develop their ability to build outcome-based relationships with external vendors to drive the adoption of emerging technologies like artificial intelligence and virtual reality across the enterprise. Building these relationships involves working very closely with vendors and requires a greater ability to manage relationships, risk, outcomes, and finances. This talk will outline Info-Tech’s framework for managing these complex and dynamic relationships and provide practical advice for building the capabilities necessary to succeed. Speakers: Kim Osborne Rodriguez |
||||
Exponential IT Keynote Expansion |
The Exponential IT Impact on IT Strategy & GovernanceHow IT Strategy & Governance leaders can capitalize on Exponential ITOur panel of senior researchers and analysts discuss how IT leaders in the Strategy & Governance space can prepare for and leverage technology escalation as this most recent Gen AI catalyst drives a need for Exponential IT. Speakers: Tom Zehren, Valence Howden |
||||
10:30 AM | Lightning Round |
Lightning Round5-min. presentations from Info-Tech experts on key topics and trends |
|||
11:05 AM | Master Classes | CIO |
The New Rules of Innovation: How to Stay Ahead in an Exponential WorldInnovation can aid you in managing your business through uncertaintyThriving in the face of rapid technological advancements and disruption requires that IT leaders foster a culture of innovation in their teams and across the organization. This talk will focus on the 10 behaviors that research shows are critical to the success of innovation efforts and give attendees tools and methodologies to cultivate a culture that embraces change and fosters creative problem solving. Attendees will gain actionable takeaways and best practices to foster a culture that encourages new ideas, adapts to emerging technologies, and anticipates and responds to market shifts. Speakers: Kim Osborne Rodriguez, Anubhav Sharma |
||
Infrastructure & Operations |
Maximize Your Cloud Business Investment With FinOpsFormalize a FinOps practice in your organizationCloud FinOps enables organizations to achieve maximum business value with their cloud platform by helping finance, technology, and business teams speak the same language and collaborate on data-driven spending decisions. This session explores the value of cloud FinOps and how you can assess your current FinOps capabilities. Speakers: Nabeel Sherif, John Annand |
||||
Security & Privacy |
Streamline Your Security Processes With an Automation RoadmapML/AI security tools promise efficiencies and stronger cyber defenses, but blind use can create a false sense of securitySecurity automation tools are growing in maturity, bringing significant improvements to threat management and other security capabilities. Join this session to learn about the opportunities and common fallacies around the most popular security automation products on the market. Speakers: Fred Chagnon, Carlos Rivera |
||||
Applications |
Understanding Agile Estimation TechniquesHow and why we leverage the wisdom of crowdsNo estimate is perfect, but team estimation is surprisingly accurate. In this informative and interactive session, you will learn how Agile estimation techniques leverage the wisdom of crowds to improve estimate accuracy. You will be introduced to the “theory” behind good estimation techniques as well as its “practice” through a powerful and poignant group exercise. Speakers: Alex Ciraco, Hans Eckman |
||||
Data & Analytics |
The Present and Future of Generative AI for EnterprisesUnderstand what has driven the explosion of generative AI, including its origins, capabilities, and prospects as a tool for real workJoin this session to explore real-world use cases for generative AI tools. Understand how generative AI can impact most value streams within any organization and learn how to envisage the benefits your organization could unlock. Speakers: Irina Sedenko, Andrew Sharp |
||||
Vendor Management |
Brace for Impact: Prepare for the Consequences of Oracle's Java Licensing ChangeThe Oracle Java license metric change could cost companies millionsAs Oracle continues to move the goalposts regarding the licensing of its Oracle Java SE software, it is imperative that organizations stay current with these changes and understand the financial, operational, and legal implications resulting from these changes. Don’t think this session applies to you? Think twice. Join us and get in front of the most impactful software licensing change in history. Speakers: Max Ablimit (Tarim Consulting), Scott Bickley |
||||
PPM |
Make Sense of Strategic Portfolio ManagementSeparate what’s new and valuable in SPM from overblown claims on the hype cycleJoin this session to unpack what strategic portfolio management (SPM) really is and what makes it distinct from similar capabilities and assess if your tooling needs can be met by a SPM offering. Speakers: Matt Burton, Elvis Celic |
||||
Enterprise Architecture |
Design an Enterprise Architecture StrategyLearn how to enhance your organization's responsiveness to changing conditions through an EA strategyLearn how to develop an enterprise architecture strategy that fits your organization and helps you remain adaptable to unforeseen future changes. Join this session for practical insights into tailoring an EA strategy that meets current needs and future changes. Speakers: Milena Litoiu, Wayne Cain, Ben Abrishami-Shirazi |
||||
11:05 AM | Technology Keynotes | Small Enterprise |
Unleashing IT Potential: Enabling Technology-Driven Value in Emerging Organizations – Part 2Sharing IT insights and trends from emerging and small organizationsJoin us again as we continue our LIVE week kick-off in Part 2 of this session. If you missed Part 1, don't worry! Come meet your peers and Info-Tech service and account teams in this engaging and collaborative session where we’ll explore how technology can drive business value in smaller organizations. We’ll share insights, discuss trends, and make recommendations for getting the most out of your week at LIVE. Speakers: Sharon Foltz, Christian Golez |
||
Black Professionals in IT |
AI for All!Recognizing and mitigating bias in technologyAttend this insightful panel discussion where Black professionals explore ideas and strategies to ensure fair and inclusive artificial intelligence systems. The talk will address inherent biases and promoting equitable access and opportunities for all. Discover how we can collectively reshape the future of technology with ethics and inclusivity at its core. Speakers: Donn Griffin, Client Panel |
||||
Exponential IT Keynote Expansion |
The Exponential IT Impact on Infrastructure LeadersHow Infrastructure leaders can capitalize on Exponential ITOur panel of senior researchers and analysts discuss how Infrastructure leaders can prepare for and leverage technology escalation as this most recent Gen AI catalyst drives a need for Exponential IT. Speakers: Mark Tauschek, Jeremy Roberts |
||||
11:05 AM | Lightning Rounds |
Lightning Rounds5-min. presentations from Info-Tech experts on key topics and trends |
|||
11:20 AM | Partner Session | Partner |
Unlocking the Potential of Modern Enterprise ArchitectureAchieving business value and future-proofing your organizationJoin MEGA International, a provider of enterprise architecture business tools, as they discuss how EA and technology innovation leaders seek to build world-class EA capabilities and programs. Discover the value of linking EA efforts to business strategy and targeted business outcomes. Learn how adopting a business-outcome-driven EA approach and moving the EA practice to a form of internal management consultancy can offer value to the organization. Speakers: MEGA International S.A. |
||
11:40 AM | Member Value Session | Member Value |
Get the Most Out of Your Info-Tech MembershipTake a closer look at Info-Tech products and servicesGet ready to discover the wide range of products and services included in your Info-Tech membership. In this informative session, we’ll help you unlock the power of your membership to boost the value to your organization. Speakers: Matt Mandich |
||
11:40 AM | Master Classes | CIO |
Mastering the Art of Influence: Manage Your CxO RelationshipsEmpowering the modern CIO through strategic relationshipsAs technology becomes increasingly important, an organization’s success depends on the evolution of the modern CIO from a technology evangelist to a strategic business leader. The modern CIO will need to leverage their expansive partnerships to demonstrate the value of technology to the business while safeguarding their time and effort on activities that support their strategic priorities. Attendees will learn strategies and best practices for fostering strong and productive relationships that enable effective IT leadership and drive innovation across the organization. Speakers: Kim Osborne Rodriguez, Anubhav Sharma |
||
Infrastructure & Operations |
Mitigate the Risk of Cloud OutagesNavigating disaster recovery in an increasingly cloudy and
|
||||
Security & Privacy |
Grow Your Own Cybersecurity TeamUpskill your IT staff into cybersecurity professionalsSecurity resources are hard to find, yet the need for cybersecurity is escalating. Organizations struggling to hire experienced and qualified security talent can focus on developing their existing IT staff into capable security professionals. This session will showcase a systematic approach to building a modern-day cybersecurity workforce. With a well-defined security service catalog, IT leaders can establish a skills development program that drives desired business outcomes. Speakers: Isabelle Hertanto, Aaron Shum |
||||
Applications |
Redefining Business Analysis"Table stakes business analysis" will no longer get you a seat at the tableIf you’ve only been using business analysis at the project level, you’ve only scratched the surface of the BA’s potential. In this session, you will learn how enterprise business analysis is a powerful approach to improving collaboration, breaking down silos, identifying and managing risk, and ensuring value in delivery. Speakers: Vince Mirabelli, Ari Glaizel |
||||
Data & Analytics |
Building Responsible, Ethical, Fair, and Transparent AIResponsible AI requires a strong ethical and risk management frameworkImplementing AI systems requires careful management of the AI lifecycle, governing data, and machine learning models to prevent unintentional outcomes not only to an organization’s brand reputation but also, more importantly, to workers, individuals, and society. Attend this insightful session to understand the importance of an AI governance framework. Speakers: Andy Neill, Irina Sedenko |
||||
Vendor Management |
Cashing In on Vendor Management: Maximize Performance and ReturnsMaking a case for rigorous vendor managementWithout vendor management initiatives, governance, or oversight, you could be losing 75% of your anticipated value within 18 months. Vendor management initiatives are the answer when organizations are not achieving the expected returns or performance from their vendors. Join this session to learn the benefits of a vendor management initiative and why it's essential to managing these complex relationships consistently. Speakers: Phil Bode, Steve Jeffery |
||||
PPM |
50 First GanttsBreak the cycle of PPM tool non-adoptionThe implementation of a PPM tool is rarely ever a linear experience. It’s commonly made up of starts and stops, redoing or reworking previous accomplishments. This is a phenomenon that we’re calling “the PPM Loop,” which prevents organizations from successfully adopting PPM tools and sustaining a PPM practice. In this informative session, learn the strategy for breaking the PPM loop and sustaining PPM success for the long term. Speakers: Elvis Celic, Matt Burton |
||||
11:40 AM | Technology Keynotes | Black Professionals in IT |
Empowering Ethics in AI: A Roundtable DiscussionAn open forum discussing bias in AIAfter our panel discussion, join us for an engaging and thought-provoking conversation "Empowering Ethics in AI: A Roundtable Discussion.” This roundtable will provide an open forum for us all to share insights, experiences, and recommendations for promoting ethics in AI. The event welcomes individuals from all backgrounds who are interested in gaining insights into the ethical dimensions of AI and leveraging diverse perspectives to create a more inclusive and equitable technological future. Let's come together to explore the transformative potential of ethical AI and its power to positively impact our world. Speakers: Allison Straker, Ugbad Farah |
||
Exponential IT Keynote Expansion |
The Exponential IT Impact on ApplicationsHow Application Management leaders can capitalize on Exponential ITOur panel of senior researchers and analysts discuss how IT leaders in the applications space can prepare for and leverage technology escalation as this most recent Gen AI catalyst drives a need for Exponential IT. Speakers: Mark Tauschek, Jeremy Roberts |
||||
Gaming, Hospitality, and Sports |
An IT Evolution in the Gaming IndustryHow Boyd Gaming reinvented IT to meet business needsJoin Boyd Gaming’s VP of IT, Gregg Lowe, as he embarks on a journey to evolve the IT organization and drive business outcomes. Gregg will discuss resetting the strategy, identifying the guiding principles, and recalibrating the organizational structure to achieve the desired maturity level. Gain critical insights as Lowe shares with Info-Tech how IT was transformed from backend support to strategic business partner, helping position Boyd Gaming as a leader in the business. Speakers: Mike Daniels, Gregg Lowe, CIO, Boyd Gaming |
||||
11:40 AM | Lightning Rounds |
Lightning Rounds5-min. presentations from Info-Tech experts on key topics and trends |
|||
12:00PM | Lunch | ||||
1:00 PM | Feature Keynote (mainstage) | Exponential IT |
Geoffrey Hinton: A Race Toward DangerAn open discussion with an AI pioneerDiscover the future of AI with Geoffrey Hinton. In this eye-opening discussion, explore the power of deep learning and recent breakthroughs in AI. Gain insights from Hinton, who made waves recently by leaving Google to be able to openly discuss the dangers of AI. Don't miss this inspiring and sobering glimpse into the evolving landscape of AI. Speakers: Geoffrey Hinton |
||
1:55 PM | Partner Session | Partner |
DEX: Connecting the DotsMeasuring, Managing and Moving the Employee ExperienceStudies show that greater employee satisfaction, engagement, and overall performance can be attributed to improved management of employee experiences and a more human-centric approach to IT services. But how can an organization shift from being technology-centric to being more experience-centric? We need to focus on the individual employee and deliver IT and business outcomes that connect people, technology, and the edge with a seamless experience. Join Compucom’s Troy Baldwin, Director of Experience Management, as he discusses some tips for improving employee experience in the digital age and building “remote-right” strategies that connect digital workforces across the world, anywhere work demands. Speakers: Troy Baldwin, Senior Director, Service Experience & Portfolio Management, Compucom |
||
1:55 PM | Industry Panels | Manufacturing |
Manufacturing in the Digital AgeHarness the power of digital transformation and AI-powered Exponential IT to elevate your gameListen to our panel of industry experts discuss their strategies for harnessing digital and AI to achieve breakthroughs in the digital age. Join us for an engaging discussion with the experts as they share their insights into leveraging the potential of digital transformation and AI in the manufacturing sector. We’ll explore how forward-thinking organizations are embracing new technologies to drive innovation, optimize operations, and unlock opportunities. Speakers: Steve Schmidt, Kevin Tucker |
||
State & Provincial Government |
Unlocking AI's Potential: Building Smarter, More Efficient GovernmentsRevolutionize government with AI: Harness its power to detect fraud, model policies, and drive citizen engagement for smarter, more efficient state and provincial governmentsFrom fraud detection to policy modeling and enhanced citizen engagement, AI has the potential to make government better and more accessible. Join peers and Info-Tech experts for an insightful discussion of AI use cases in State and Provincial Government. Speakers: Tom Hawley, Hannes Scheidegger |
||||
Healthcare |
Proven AI Use Cases in Healthcare, Including ChatGPTExploring the vast AI landscape in Healthcare: Uncover proven use cases beyond ChatGPT and discover the transformative power of AI in revolutionizing healthcare deliveryHealthcare like many other industries is enamored with ChatGPT. The developments in this area are exciting, but the grand majority of proven use cases remain in other forms of AI. Join peers and Info-Tech experts in an exploration of AI's hidden value in Healthcare. Speakers: Clayton Gillett, Sharon Auma-Ebanyat |
||||
Local Government |
From Data to Decisions: How AI Is Reshaping Local GovernmentUnlock the potential of AI in Local Government: Empower data-driven decision making and enhance citizen services for a smarter, more efficient futureJoin Local Government CIOs and Info-Tech experts for a case-study-driven discussion on how AI can be leveraged to enhance the delivery of citizen-facing services. Speakers: Hannes Scheidegger, Patrick Spencer, Jeffrey Aguilar, Los Angeles County CISO |
||||
Retail & Wholesale |
Harnessing the Transformative Power of AI in Retail & WholesaleEmbrace the AI revolution in Retail & Wholesale: Stay ahead of the curve, leverage the transformative power of AI, and future-proof your businessAI is revolutionizing the Retail and Wholesale landscapes, introducing a new era of innovation. Boost your understanding of AI to lead your company into the future and avoid disruption. Hear directly from the experts as they discuss the transformative power of AI. Speakers: Chris Goodhue, Rahul Jaiswal, Craig Broussard |
||||
Financial Services & Insurance |
Moving Beyond Operational Efficiencies and Risk Mitigation: The Next Horizon for AI in FSIUnleash the full potential of AI in Financial Services: Elevate your front-office functions and embrace the next era of innovation and growthIn the complex and highly regulated financial services industry, organizations have been quick to harness the power of AI for back-office operational functions. Join us as our panel of experts discuss the opportunities and challenges in bringing AI, including generative AI, to your front-office functions. Speakers: Christine West, Dawn Hall, Christine Brick |
||||
Federal Government |
Transforming Government: Accelerating AI’s Impact on the Nation’s Prosperity and SecurityEmpowering government for a better future: Harness the transformative potential of AI to drive economic prosperity, enhance national security, and improve public servicesEconomic policies, health and social services, and national security are relying on data-driven decision making. AI will enable better scenario modeling and more accurate predictions in an increasingly volatile world. Hear directly from our panel of experts as they discuss the transformative potential of AI in government. Speakers: Ron Gumbert / Joe Perovich, Patrick Spencer, Matt Bourne |
||||
Gaming, Hospitality, and Sports |
The Future Unleashed: AI Uses and Exponential IT Implications in Sports, Gaming, and HospitalityUnlock the boundless potential: Embrace the AI revolution in Sports, Gaming, and Hospitality, and discover the Exponential IT impacts that will shape tomorrowJoin us for a captivating panel discussion exploring the transformative power of AI and its Exponential IT impacts in sports, gaming, and hospitality. Gain insights from industry analysts and member experts to discover the limitless possibilities shaping the future of these dynamic sectors. Speakers: Larry Fretz, Elizabeth Silva, Member(s): Ganesh Bala (CDO, Windcreek Hospitality) Eric Bower (VP Innovation, Boyd Gaming) |
||||
Education |
Understand the Implications of Generative AI in Education: Bans Aren't the AnswerUnleash the power of generative AI in Education: Embrace innovation, navigate challenges, and emphasize solutions for a brighter futureGenerative AI has emerged as a prominent technology, garnering substantial attention in a very short time. The advanced functionality of generative AI for searching and creating content has raised concerns about its implications in education. Info-Tech has undertaken an examination of the impact of generative AI on education – attend this informative panel as we offer insights into the future implications for educators, students, and IT professionals. Speakers: Mark Roman, Mark Maby |
||||
Professional Services & Technology |
Generative AI in the Professional Services Industry: Seize the Opportunity or Risk Falling BehindEmbrace the future of Professional Services: Harness the power of generative AI to propel your business forward and outperform the competitionIn the dynamic landscape of professional services, the emergence of generative AI presents a critical crossroad. This transformative technology enables enhanced data analysis and insights, automates document creation, and unlocks new levels of efficiency. To overlook its potential is to risk falling behind competitors who leverage its capabilities. In this panel, we explore how generative AI can streamline operations, enhance productivity, and deliver exceptional client experiences. Don't miss this opportunity to stay ahead in the race and seize the potential of generative AI. Speakers: Neil de Ridder, TBD / Monica, Fred or New-Hire |
||||
Utilities, Energy, and Natural Resources |
Optimizing the Power of a Business-Driven AI Roadmap for UtilitiesElevate your utility business: Chart a course that unleashes the power of enhanced customer services and streamlined operationsHear from our panel of experts as they discuss the importance of having a clear vision on how AI can enhance customer services and operations in the Utilities industry. Gain valuable insights from industry analysts and members as they predict how they believe AI will fundamentally change the way the Utilities industry does business in the future. Speakers: Scott Holland, Jing Wu |
||||
1:55 PM | Lightning Rounds |
Lightning Rounds5-min. presentations from Info-Tech experts on key topics and trends |
|||
2:35 PM | Networking Break |
Networking Break |
|||
3:00 PM | Partner Session | ThreatLocker |
Purpose of Endpoint SecurityThe plethora of security vendors operating in today's marketplace can be overwhelming. With so many options, it's easy to be distracted with the latest, greatest, shiny tool. Join Ryan Bowman for a deep dive into the purpose of cybersecurity and how you can use that to your operational advantage today. Speakers: Ryan Bowman |
||
3:00 PM | Industry Roundtables | Manufacturing |
Manufacturing in the Digital Age: Ask the AnalystsA roundtable discussion of digital transformation and AI-powered Exponential ITAttend this Breakout Session to share ideas with other industry experts who are developing strategies for harnessing digital and AI to achieve breakthroughs in the digital age. In this dynamic discussion, we bring together industry experts, thought leaders, and professionals like you for a facilitated breakout roundtable discussion that delves into the key insights, opportunities, and challenges surrounding AI-powered Exponential IT. Speakers: Steve Schmidt, Kevin Tucker |
||
State & Provincial Government |
Unlocking AI's Potential: Building Smarter, More Efficient Governments - Part 2Explore key insights, embrace opportunities, and overcome challenges in unlocking the potential of Exponential IT for building smarter, more efficient governmentsIn this dynamic breakout session, we bring together industry experts, thought leaders, and professionals like you for a facilitated breakout roundtable discussion that delves into the key insights, opportunities, and challenges surrounding AI-powered Exponential IT. Speakers: |
||||
Healthcare |
Proven AI Use Cases in Healthcare, Including ChatGPT - Part 2Explore proven use cases, dive into ChatGPT and other AI innovations, and discover the limitless possibilities of Exponential ITIn this dynamic breakout session, we bring together industry experts, thought leaders, and professionals like you for a facilitated breakout roundtable discussion that delves into the key insights, opportunities, and challenges surrounding AI-powered Exponential IT. Speakers: Clayton Gillett, Sharon Auma-Ebanyat |
||||
Local Government |
From Data to Decisions: How AI Is Reshaping Local Government - Part 2Gain key insights, discover opportunities, and tackle challenges in harnessing the power of Exponential ITIn this dynamic breakout session, we bring together industry experts, thought leaders, and professionals like you for a facilitated breakout roundtable discussion that delves into the key insights, opportunities, and challenges surrounding AI-powered Exponential IT. Speakers:Tom Hawley, Hannes Scheidegger |
||||
Retail & Wholesale |
Harnessing the Transformative Power of AI in Retail & Wholesale - Part 2Dive into key insights, seize opportunities, and overcome challenges in harnessing the transformative power of Exponential ITIn this dynamic breakout session, we bring together industry experts, thought leaders, and professionals like you for a facilitated breakout roundtable discussion that delves into the key insights, opportunities, and challenges surrounding AI-powered Exponential IT. Speakers: Chris Goodhue, Rahul Jaiswal, Craig Broussard |
||||
Financial Services & Insurance |
Moving Beyond Operational Efficiencies and Risk Mitigation: The Next Horizon for AI in FSI - Part 2Explore key insights, seize opportunities, and conquer challenges in unleashing the full potential of Exponential IT beyond operational efficiencies and risk mitigationIn this dynamic breakout session, we bring together industry experts, thought leaders, and professionals like you for a facilitated breakout roundtable discussion that delves into the key insights, opportunities, and challenges surrounding AI-powered Exponential IT. Speakers: Christine West, Dawn Hall, Christine Brick |
||||
Federal Government |
Transforming Government: Accelerating AI’s Impact on the Nation’s Prosperity and Security - Part 2Explore key insights, seize opportunities, and overcome challenges in accelerating the impact of Exponential IT on the nation's prosperity and securityIn this dynamic breakout session, we bring together industry experts, thought leaders, and professionals like you for a facilitated breakout roundtable discussion that delves into the key insights, opportunities, and challenges surrounding AI-powered Exponential IT. Speakers: Ron Gumbert, Joe Perovich, Matt Bourne |
||||
Gaming, Hospitality, and Sports |
The Future Unleashed: AI Uses and Exponential IT Implications in Sports, Gaming, and Hospitality - Part 2Explore key insights, seize opportunities, and conquer challenges in unleashing the future of Exponential IT in these dynamic industriesIn this dynamic breakout session, we bring together industry experts, thought leaders, and professionals like you for a facilitated breakout roundtable discussion that delves into the key insights, opportunities, and challenges surrounding AI-powered Exponential IT. Speakers: |
||||
Education |
Understand the Implications of Generative AI in Education - Part 2Gain key insights, explore opportunities, and address challenges in embracing AI-powered Exponential ITIn this dynamic breakout session, we bring together industry experts, thought leaders, and professionals like you for a facilitated breakout roundtable discussion that delves into the key insights, opportunities, and challenges surrounding AI-powered Exponential IT. Speakers: Mark Roman, Mark Maby |
||||
Professional Services & Technology |
Generative AI in Professional Services Industry: Seize the Opportunity or Risk Falling Behind - Part 2Discover key insights, seize opportunities, and avoid falling behind in the era of Exponential ITIn this dynamic breakout session, we bring together industry experts, thought leaders, and professionals like you for a facilitated breakout roundtable discussion that delves into the key insights, opportunities, and challenges surrounding AI-powered Exponential IT. Speakers: Neil de Ridder, Monica Pagtalunan, Fred Chagnon |
||||
Utilities, Energy, and Natural Resources |
Optimizing the Power of a Business-Driven AI Roadmap for Utilities - Part 2Optimize the power of a business-driven AI roadmap, gain key insights, and embrace Exponential IT for enhanced efficiency and innovationIn this dynamic breakout session, we bring together industry experts, thought leaders, and professionals like you for a facilitated breakout roundtable discussion that delves into the key insights, opportunities, and challenges surrounding AI-powered Exponential IT. Speakers: Scott Holland, Jing Wu |
||||
3:00 PM | Lightning Rounds |
Lightning Rounds5-min. presentations from Info-Tech experts on key topics and trends |
|||
3:50 PM | Partner Session | Partner |
Lighthouse in the Dark Web – Weaponizing AI for Account TakeoverIn this era where AI is increasingly weaponized, a fierce battle ensues in the shadows. This session shines a light on the sophistication of modern fraudsters, with an emphasis on the escalating warfare between fraud fighters and cybercriminals sparked by AI's advancement. We aim to expose the strategies employed by cybercriminals, their reliance on artificial intelligence in attack execution, and the extensive damage such incursions can inflict on organizations globally. Speakers: Thomas Lo, Founder, GoodLabs Studio |
||
Partner |
Playtime Is Over … Getting Down To Business With Gen AI on AWSBefore you can open doors to a business or serve your citizens in government, the basics have to be running strong. When it comes to generative AI, everyone wants it, but very few are prepared to deploy it for true impact. AWS will show you how to ensure your foundations are strong so you can build on Gen AI in all its wonders. With flexibility and experimentation, we’ll share examples of public and private sector customers who’ve made it happen – so you can too! Speakers: Adam Sutherland, Public Sector Lead, Generative AI Innovation Team, Amazon Web Services |
||||
3:50 PM | Technology Keynotes | CIO |
Info-Tech Product Roadmap and Upcoming Research AgendaDiscuss the needs of the future with Info-Tech's product and research agenda leadersWe're pulling back the curtain to share how Info-Tech defines its product roadmap and research agenda. Join this session for a sneak preview of what is coming up. Don’t miss this chance to connect with Info-Tech's senior research and product executives to discuss your needs and shape our agendas with us. Speakers: Tom Zehren, Jim Williams, Yatish Sewgoolam |
||
Infrastructure & Operations |
Embrace the Inevitability of Multi-CloudThe heterogeneous ecosystem is worth it – you just need a cohesive strategyThe explosion of cloud adoption has also led to an explosion of options for cloud providers, platforms, and deployment options. Adapt your approach and tools to embrace multi-cloud. Join this session to learn how to leverage best practices and principles that will help you manage the volatility and complexity that comes with multi-cloud. Speakers: Nabeel Sherif, John Annand |
||||
Security & Privacy |
Drive Customer Value by Building Digital TrustEmbedded digital trust is the key to success in the era of Exponential ITAs autonomous systems continue to transform business operations, providers of digital products and services must instill greater confidence in their users to maintain customer loyalty and deliver value to the organization. Attend this session to explore Info-Tech’s framework for building and maintaining a digital-trust-enabled ecosystem that helps your organization grow while satisfying customer expectations. Speakers: Isabelle Hertanto, Aaron Shum |
||||
Applications |
Avoid Automation for Automation's Sake – Employ Value-First AutomationScale your business automation by focusing on the people, processes, and value that matterAutomate with a purpose, vision, and strategy by concentrating your investments on the core processes, capabilities, and systems that matter. In this session, you will learn about the key steps to effectively employ value-first automation in your organization to focus on what truly matters. Speakers: Ari Glaizel, Vince Mirabelli |
||||
Data & Analytics |
AI Trends and PredictionsWhat does the near future hold in a highly disruptive space?We extend our 2023 trend study into the coming year and identify future opportunities for business leaders. Attend this impactful session as we provide insights that can help you navigate this dynamic landscape and guide strategic decisions to drive value and innovation within your organization. Speakers: Bill Wong, Steve Willis |
||||
Vendor Management |
TAILOR Your Negotiation Strategy to Maximize Your Chances for SuccessExplore key principles to build an effective approach to your negotiationsExplore Info-Tech's groundbreaking TAILOR negotiation model to gain the upper hand in your vendor contract negotiations. In this session, you will get an understanding of the components that are the keys to negotiation success. Learn how to structure and build your negotiation approach around these key principles and gain ground in vendor negotiations. Speakers: Phil Bode, Scott Bickley |
||||
State & Provincial Government |
Transforming Public Services Through Digital Identity ServicesDigital ID services can transform how citizens gain value from government servicesThe pace of innovation and the expectation for the Public Sector to provide a more customer-centered digital experience for stakeholders have accelerated dramatically. Resident-facing identity management sits at the crossroads of being able to provide personalized access to public services – in a way that is secure and protects privacy. This session will discuss principles, architectural components, and process redesign that need to be included as public services are transformed digitally. Speakers: Erik Avakian, Jerry Driessen |
||||
Enterprise Architecture |
Architect Your Data Landscape for Data Privacy, Security, and SharingEnsure that your data landscape can scale to support future AI and ML uses – make the right decisions today to insure your investment reaps rewards into the futureAttend this informative session as we discuss the importance of defining your data uses early and setting guiding principles for data privacy, security, and sharing to support building a scalable and flexible data landscape and to minimize the risk of sticker shock for your business sponsors. Speakers: Irina Sedenko, Ibrahim Abdel Kader |
||||
Exponential IT Keynote Expansion |
The Exponential IT Impact on Service ManagementHow IT Service Management leaders can capitalize on Exponential ITOur panel of senior researchers and analysts discuss how IT leaders in the service management space can prepare for and leverage technology escalation as this most recent Gen AI catalyst drives a need for Exponential IT. Speakers: Rick Pittman, Valence Howden |
||||
Data & Analytics |
Confidence Beats Bravery: Where the Rubber Meets the RoadLessons from the racetrack on speed, strategy, and dataEveryone says they make data-based decisions, but do they? Join Sherwick Min, motorcycle racer, Ironman, and data & analytics expert, as he provides a real-world case study of the importance of data in making critical decisions that can lead to victory or defeat. Sherwick shares his life lessons in using data to fuel confidence and achieve excellence. Speakers: Sherwick Min |
||||
3:50 PM | Lightning Rounds |
Lightning Rounds5-min. presentations from Info-Tech experts on key topics and trends |
|||
4:40 PM | Feature Keynote (mainstage) | Exponential IT |
2024 Technology Trends: Early Insights Into Tomorrow's TrendsAn exclusive sneak peek at Info-Tech's popular Tech Trends Report for 2024Get a running start on the opportunities and disruptions that lie ahead. Join Geoff Nielson, SVP Global Services, as he gives us a glimpse into the trends that will shape not only technology, but IT's reaction to technology in the coming year. Speakers: Geoff Nielson |
||
5:10 PM | Day 1 Closing & Cocktail Reception |
Speaker:Event MC |
Time | Session Type | Track | Session Title | ||
7:00 AM | Registration and Breakfast |
Registration & Breakfast |
|||
8:00 AM | Welcome and Opening Remarks |
Welcome & RemarksSpeakers: Event MC/Special Guests |
|||
8:15 AM | Feature Keynote (mainstage) | Exponential IT |
Why AI Often Seems CluelessA comedic journey through the AI landscapeAI is disrupting entire industries. But is AI really as competent as the headlines say? At her AI humor blog, AIweirdness.com, Shane watches machine learning algorithms struggle to deal with the complexities of the human world. Through hilarious anecdotes, Shane illustrates the kinds of problems where AI will succeed, fail ... or succeed at solving the wrong problem entirely. Don't miss this entertaining perspective on the nature of AI. Speakers: Janelle Shane |
||
9:00 AM | Lightning Rounds |
Lightning Rounds5-min. presentations from Info-Tech experts on key topics and trends |
|||
9:30 AM | Feature Keynote (mainstage) | Exponential IT |
Making Major AI Discoveries Through Explainable AINo one will trust AI without explainable AIAt a time when generative AI is enjoying perhaps the strongest rollout in tech history, virtually all thought leaders involved have expressed the related need for safety against the system's known fails and risks through explainability. Explainable AI is also the most advanced technology today for making major new discoveries, without the "black box" problem of neural nets or the inherent risks of GPT. In this interview, Mark and Davin will discuss the proofs, demonstrations, and many use cases that true Explainable AI has achieved over the last year. At a time when there is already a strong backlash against "hallucinations," liability/privacy issues, safety, and the concept of Trustworthy Computing, this discussion will focus on the excitement, insights, and productivity available through new and complete instantiations of new forms of XAI, including TrueXAI(tm), NNXAI(tm), and PDXAI(tm). Mark will explain how Pattern's systems have created five novel and patentable drugs against the world's top five cancers per month, with at least one per month testing to be effective. How can this new technology improve the performance of any IT team? Pattern's development and application of true XAI is an object lesson in what IT teams can achieve, internally or for customers. We'll also share some new technical achievements, science breakthroughs, and next steps for IT leaders in the Pattern Discovery process. Speakers: Davin Juusola & Mark Anderson |
||
10:00 AM | Networking Break |
Networking Break |
|||
10:30 AM | Partner Session | Partner |
AI Is Not a Silver Bullet! But There Are Immediate Benefits for Sales and Marketing.This session explores AI, the hype, what is proven and currently available, and what will be available soon. Customer case studies and results will be presented. Viamedici provides MDM, PIM, and Guided Selling Solutions and has been providing AI/ML solutions to global organizations for years. Additionally, Viamedici, through our AI Center of Excellence, works with customers on both proven AI solutions and leading-edge/emerging AI concepts. Speakers: Al Bissmeyer, VP of North America, Viamedici |
||
10:30 AM | Partner Session | Partner |
Automating Transformation So You Don’t Have ToYou're asked to do a lot, from modernizing portfolios to providing coherent overviews to management. It's difficult to keep up with all of this, especially with tangential elements like disconnected, out-of-date data. Ardoq can help automate and simplify this process with a dashboard to track KPIs and real-time data updates. This connected technology can help you seize opportunities and position your company for growth. Speakers: Deena Freed, Solution Specialist, Ardoq, and Jon Manning, Distinguished Architect, Republic Services |
||
10:30 AM | Technology Keynotes | Small Enterprise |
Bridging the Business Gap: Showcasing IT's Value in Emerging OrganizationsDiscover and discuss how your peers deliver business valueIn this insightful panel discussion, we’re putting the spotlight on the pivotal role that IT can play in bringing value to organizations. Join us for practical insights and a new perspective as we explore use cases where IT leaders in emerging and small/medium enterprises partnered effectively with the business to enable organizational value. Speakers: Sharon Foltz, Christian Golez |
||
10:30 AM | Master Classes | CIO |
Make Every Dollar Count: Optimize Your IT CostsFind immediate savings and reclaim your budget!Use Info-Tech's framework to reveal hidden expenditures in your IT budget. In this insightful session, we’ll guide you through the process of uncovering and evaluating hidden and unnecessary costs to find immediate savings and reclaim your budget for greater value and impact. Speakers: Angela Reynolds, Dave Kish |
||
Infrastructure & Operations |
Take Action on Customer FeedbackImprove service desk customer satisfaction by addressing user feedback effectivelyWhether you are trying to implement a new service desk customer feedback program or improve your existing one, asking your customers for feedback and then doing nothing with it is worse than not asking for feedback at all. This session will provide you with best practices and templates for designing both transactional (ticket) surveys and relationship (annual) surveys to maximize response rates along with sample workflows and tips for acting on that feedback to achieve the true value of the customer feedback program. Speakers: Benedict Chang, Scott Houle |
||||
Security & Privacy |
Build Resilience Against Ransomware AttacksCultivate ransomware resilience to protect assets, detect incursions, and respond and recover quicklyRansomware resilience requires coordination between protection, detection, response, and recovery. In this session, our analysts will review ransomware trends to better assess your risk and then walk through the reality of a ransomware scenario, what it would mean to the business, and how you would respond. Speakers: Michel Hebert, Bob Wilson, Aaron Shum |
||||
Applications |
Scaled Agile in PracticeExpert panel: Victory from the trenchesOrganizations are turning to Scaled Agile Frameworks (SAFe) to improve value delivery. However, they are finding that legacy practices all too often stand in their way. In this session, you will learn from thought leaders and organizations like NASA about what it takes to successfully apply SAFe to solve critical delivery challenges. Speakers: Hans Eckman, Ari Glaizel |
||||
Data & Analytics |
Build Data Stewardship to Get More Value Out of Your DataLearn how to leverage your organization's business subject area experts as data stewards to drive more impactful data useUnderstand the key role of data stewardship in maximizing the value of your data and learn how you can help set data stewards up for success. Join this session as we explore how effective data stewardship can serve as a game-changer in your organization's data management strategy. Speakers: Crystal Singh, Chris Dyck |
||||
Vendor Management |
Mega-Vendor Update PBN: Oracle, SAP, SF, SN & WDOptimize Your Oracle, SAP, Salesforce, ServiceNow, and Workday license agreementsThese mega-vendors are shuffling the deck and making changes across their product ecosystems, resulting in skyrocketing pricing on renewals. They are imposing rigid commercial and license models on their customers and their contracts contain hidden speed bumps that can derail the best planned technology acquisition strategies. Attend this session to ensure that you are up to date on the latest developments so you can proactively prepare for your next mega-vendor agreement. Speakers: Scott Bickley, Josh Mori, Jeff Long |
||||
Security & Privacy |
Cybersecurity Workforce Training Demo – Security Risk ManagementLearn practical methods to assess risks to the security and privacy of your data and systemsWith content created exclusively for Info-Tech’s Cybersecurity Workforce Development (CWD) Program, members of the CWD product and delivery team will deliver a live classroom session and case study on the highly relevant topic of security risk management. Join us to gain practical insights on risk management. Speakers: Fritz Jean-Louis, Isabelle Hertanto |
||||
Enterprise Architecture |
Build a Data Architecture RoadmapOptimizing data architecture requires a plan, not just a data modelJoin us as we explore data architecture needs in today's changing business landscape. Learn how a data architecture roadmap enables you to better leverage data as an asset and set up your analytics and AI programs for success. Speakers: Rajesh Parab, Wayne Cain |
||||
10:30 AM | Lightning Rounds |
Lightning Rounds5-min. presentations from Info-Tech experts on key topics and trends |
|||
11:05 AM | Partner Session | Partner |
How Master Data Management at Jack Daniel’s Led to Better Product InsightsJoin Brown-Forman, a leading manufacturing company of brands such as Jack Daniel’s, Old Forester, Woodford Reserve, and Diplomatico Rum, as they discuss the unique use case that led to better insight into their products. Hear from their Senior Manager of Master Data Management as they showcase their outside-of-the-box thinking to help solve challenges affecting business globally. Brown-Forman had extensive third-party data where every data source had different definitions for thousands of products in locations worldwide. (The organization had over 4,000 master records in the Jack Daniel’s cluster alone!) When they included competitor data, the amount of data they needed to master was chaotic, siloed, incomplete, and inaccurate. They soon looked to Semarchy to migrate vast amounts of data into one single source of truth for better insights and competitive knowledge. This session will cover:
Whether you're a business leader, data practitioner, or IT professional, this session will help you better understand how MDM can be your foundation for a data-driven, next-generation organization. Speakers: Semarchy |
||
11:05 AM | Master Classes | CIO |
Adopt the Right Digital Identity EcosystemSuccess of digital ID starts with the customer touchpointUnderstanding the digital identity ecosystem is key to formulating an approach to adopt it. You need to assess your readiness before starting your adoption journey. In this session, our analysts will provide an overview of the digital ID ecosystem, and we'll prepare you for the risks and challenges you'll face on your digital ID journey. Speakers: Erik Avakian, Carlos Rivera |
||
Infrastructure & Operations |
Drive Ongoing Adoption With an M365 Center of ExcellenceAccelerate business process change and get more value from your subscriptionThe self-service architecture of M365 is at odds with centralized limits and controls, but a clearly defined M365 center of excellence that is somewhat decentralized could bring value and success to your M365 deployment. Join this practical session for tactics on how to measure and report on business value generated from M365 adoption. Speakers: John Annand, P.J. Ryan |
||||
Security & Privacy |
Address Security & Privacy Implications of Enterprise Gen AI DeploymentsAvoid impacts to your data and compliance posture with responsible use of AIRapid generative AI development is triggering expansive use of this technology in all types of organizations. IT leaders responsible for resilient operations must enable the business while addressing risks associated with how AI consumes critical data and PII. Our analysts will explore the risks and impacts and provide a framework for the safe and responsible use of AI technologies. Speakers: Isabelle Hertanto, Alan Tang, Aaron Shum |
||||
Applications |
Improve Business Application Adoption: Kick-Start Your Low- and No-Code JourneyThe way we work is changing – let's give people the tools they need to be productiveLow-code/no-code development can put application development into the hands of users across the business. Join this insightful session to understand what you need to start embracing low and no-code solutions in your environment. Speakers: Ari Glaizel, Vince Mirabelli |
||||
Data & Analytics |
Using ROI to Maximize the Impact of Data & Analytics InitiativesSet your data and analytics programs up for success by anchoring them in delivering significant ROI for your businessJoin this session to learn how to determine an appropriate cadence to continuously optimize the ROI program for data and analytics. We'll discuss how to collaborate effectively with your business partners to ensure mutual success. Speakers: Steve Willis, Ibrahim Abdel-Kader |
||||
Vendor Management |
Vendor Management and Contract Review (CR/VM) – Ask Me AnythingHalf of your contract’s value is rooted in the terms and conditionsDid you know that 50% of your contract’s value lies in the terms and conditions? Price is important, but it's only half of the story. Bring all your burning questions to this session and find the answers you seek to all things related to vendor relations. Ask our team of experts to discover which T&Cs in your IT contracts will derail your initiative and result in massive value leakage if not properly negotiated. Speakers: Scott Bickley, Frank Sewell, Donna Glidden |
||||
11:05 AM | Technology Keynotes | CIO |
Redefining the CIO: Driving Business Success as a Business AdvisorFrom Trusted Operator to Innovator, discover the new role of CIO in business transformationAttend this session to learn how the modern CIO can take on the mantle of a technical chief operating officer (COO), driving business success by focusing on tangible business outcomes and leveraging groundbreaking technologies such as AI. Unleash the power of autonomization and position yourself at the forefront of innovation for a future of unprecedented business capabilities. Speakers: Denis Goulet, Manish Jain |
||
CIO |
From the “Metaverse” to “Spatial Computing”Deconstructing Big Tech’s vision of the future of computing and identifying value potentialAttend this engaging session as we provide a framework for the underlying building blocks of digitally immersive experiences and the most compelling business benefits that can be currently realized. You will enter into the metaverse and experience four use cases demonstrating value in different contexts. Speakers: Brian Jackson |
||||
Exponential IT |
The Exponential IT Impact on Data & AnalyticsHow Data & Analytics leaders can capitalize on Exponential ITOur panel of senior researchers and analysts discuss how IT leaders in the data and analytics space can prepare for and leverage technology escalation as this most recent Gen AI catalyst drives a need for Exponential IT. Speakers: Andy Neill, Tom Zehren |
||||
11:05 AM | Lightning Rounds |
Lightning Rounds5-min. presentations from Info-Tech experts on key topics and trends |
|||
11:20 AM | Partner Session | Partner |
Establishing Your Operating Model as a Core Strategic AssetThe modern enterprise is in a state of constant transformation. With organizations facing unrelenting pressure to innovate and adapt to a continuously evolving digital landscape, competitive advantage is shifting to those organizations that can dynamically adjust and adapt their business operating models to capture and maintain market leadership. Operational agility has become essential to success; there is no room for slow and steady. This agile imperative demands a new integrated approach that breaks through siloed perspectives with holistic insights into the complex interdependencies of the business operation. Speakers: Terry Roach, Founder and Chief Innovation Officer, Capsifi |
||
11:40 AM | Member Value Session | Member Value |
Get the Most Out of Your Info-Tech MembershipTake a closer look at Info-Tech products and servicesGet ready to discover the wide range of products and services included in your Info-Tech membership. In this informative session, we’ll help you unlock the power of your membership to boost the value to your organization. Speakers: Matt Mandich |
||
11:40 AM | Master Classes | Infrastructure & Operations |
Extracting Gold From Your ITSM Ticket DataYour service ticket data contains many hidden nuggets of business-enabling insightsYour ITSM ticket data is not just a source for reporting on incident and problem types. It contains valuable insights that can help drive process improvements, identify opportunities for shift-left enablement, quantify value to the business, and more. In this session, we will review common challenges and identify key tactics and KPIs to watch for in your ITSM data set. Speakers: Benedict Chang, P.J. Ryan |
||
Security & Privacy |
Become a World-Class CISOYour organization is waiting for you to step into the role of a strategic security-focused leaderThe role of the CISO has changed. Security is no longer just a set of controls – it must enable the business amid an ever-changing world. Whether you are an IT leader responsible for security or a dedicated security leader, developing strategic thinking while balancing tactical capability is critical. Join this session to learn how you can become a world-class CISO. Speakers: Fritz Jean-Louis, Fred Chagnon |
||||
Applications |
Project & Program Management Are Not DeadLearn how project and product management can live together in harmonyWhen moving to more product-centric delivery practices, many assume that projects are no longer necessary. That isn’t necessarily the case! Product delivery can mean different things to different organizations. In this session, you will learn how you can balance product delivery practices with effective project management practices. Speakers: Ari Glaizel, Hans Eckman |
||||
Data & Analytics |
Foster a Data-Driven Culture With Data LiteracyData literacy is an essential part of a data-driven culture, bridging the data knowledge gaps across all levels of the organizationData literacy is not a one-off exercise. It's a change commitment. Join this session to learn about Info-Tech's approach to building data literacy and increase the impact of your digital transformation and AI analytics initiatives. Speakers: Crystal Singh, Chris Dyck |
||||
Vendor Management |
Price Benchmarking and Guided Negotiation – Ask Me AnythingSolve your trickiest negotiation, licensing, or price benchmarking problems with the help of our expert analystsHow does Info-Tech’s Price Benchmarking and Guided Negotiation service assist your organization in achieving a best-in-class deal for your major IT contracts? Bring your most difficult questions and challenges you face in your daily IT negotiations with your software and hardware vendors. Our practice reviews hundreds of deals per year for our clients, resulting in hundreds of millions of dollars in hard savings. Attend this session to explore how we can help you! Speakers: Travis Hillpot, Jeff Long, Josh Mori |
||||
11:40 AM | Technology Keynotes | CIO |
Transforming Risk in an Exponential IT WorldDynamic Risk: The foundation for scaling to Exponential ITEmerging technologies bring new opportunities, but they can also amplify existing vulnerabilities and introduce new and emergent risks. Many of these tools and technologies are being developed across a wide range of platforms and for different services and applications, ultimately reshaping the business landscape. In this keynote, Donna will discuss the implications of emerging technology adoption, the new types of risks they may present, and what it will take for organizations to manage risks in a world of Exponential IT. Speakers: Donna Bales, Carlene McCubbin |
||
Applications |
How to Successfully Replace Your ERP or Enterprise ApplicationPractical steps to enterprise application implementation successThe stakes are high when replacing an ERP or core enterprise application – the process has a reputation for being a career-killer. Attend this session to learn how Info-Tech can guide you through every step from initial strategy to go-live and ensure your ERP implementation is a career-maker. Speakers: Robert Fayle, Lisa Highfield |
||||
CIO |
AI In the Enterprise: How One CIO Is Facing the ChallengePractical strategies to riding the AI waveAI has become one of the most hyped trends in our lifetime. How do we, as stewards of our enterprise’s data privacy, security, and technology spend, approach these new tools and the demands from users and executives? Join us to discuss practical suggestions on how we can get ahead of the wave to avoid getting knocked over by it. Speakers: Karl Mosfogian, CIO, Gainsight |
||||
Exponential IT |
The Exponential IT Impact on Security & PrivacyHow CISOs and security leaders can capitalize on Exponential ITOur panel of senior researchers and analysts discuss how IT leaders in the security & privacy space can prepare for and leverage technology escalation as this most recent Gen AI catalyst drives a need for Exponential IT. Speakers: Aaron Shum |
||||
CIO |
Build a NextGen IT Operating ModelEnable the delivery of a customer-first organization by transforming IT's operating modelThe Exponential IT operating model supports organizations transforming their technology practices from digitalization to autonomation. Surviving and thriving in an Exponential IT world requires a new way of enabling value. Join us as we explore 6 key changes required to the IT operating model:
Speakers: Carlene McCubbin, Brittany Lutes |
||||
11:40 AM | Lightning Rounds |
Lightning Rounds5-min. presentations from Info-Tech experts on key topics and trends |
|||
12:00PM | Lunch | ||||
1:00 PM | Feature Keynote (mainstage) | Exponential IT |
Digital Transformation & the AI ImpactNo plan survives the battlefieldJoin Charl Lombard, President of Digital Transformation Consulting at Info-Tech, as he discusses the impact of AI on the digital transformation landscape. Does digital transformation need a course correction? How will the exponential rise in AI applications impact an organization's digital footprint? Get the answers in this insightful discussion. Speakers: Charl Lombard |
||
1:25 PM | Feature Keynote (mainstage) | Exponential IT |
Architecting the Transformation of NASABringing together architects from across NASA to create our next generation platform that enables our missions of the futureYasser Haridi, Chief Strategy Officer at NASA, and Andy Neill will discuss how NASA is transforming their technology environment by unifying and extending their secure cloud-based capabilities into a single integrated offering enabling missions, business operations, and partner collaborations on Earth and beyond. Speakers: Yasser Haridi - Chief Strategy Officer for NASA OCIO |
||
2:00 PM | Partner Session | Partner |
From Strategy to Execution: Overcoming the 3 Major Obstacles to ChangeFaced with a continuously evolving business landscape, companies need to develop winning strategies that set them apart from their competitors. More importantly, they need to successfully execute these strategies. Unfortunately, the trouble starts as soon as the rubber hits the road. In this talk, LeanIX’s VP of Professional Services, Patrick Schober, will share what companies can do to realize their strategic vision. Patrick will describe the major challenges that companies face when it comes to strategic execution, show how a range of companies from different industries have met these challenges, and provide a framework for moving from strategy to execution that you can apply in your own organization. Speakers: Patrick Schober, VP of Professional Services, LeanIX |
||
2:00 PM | Technology Keynotes | Women in IT |
Women in IT: Solving the Talent CrunchThinking creatively about building and recruiting talent in ITHear directly from a panel of experts who are active in the research of attracting more women to careers in STEM. They will share their personal experiences working in the field and the key to their success. In this conversation, we will also discuss trending solutions, including:
Speakers: Amanda Mathieson, Carlene McCubbin |
||
Manufacturing |
Safeguard Your Equipment and Reduce Costs With Predictive MaintenanceEmbrace predictive maintenance to unlock efficiency, future-proof your assets, and prevent downtimeMost companies are still using failure-based reactive maintenance combined with preventative maintenance. These options are extremely costly due to bloating of spare parts inventory, long downtimes, and catastrophic unrepairable failures. Join this informative session as we focus on the tools, techniques, and intelligence that will keep your production processes humming 24/7 now and into the future. Speakers: Kevin Tucker |
||||
Data & Analytics |
Improve Data Quality With Data GovernanceBuild trust and confidence in your data with data governanceData quality has a direct impact on reliable, credible, and effective analysis and decision making in an organization. Join this session to learn about the fundamental elements of data governance and how they support data accountability, knowledge of data assets, and trust in traceable data. Speakers: Crystal Singh |
||||
Education |
Higher Education 2023 Technology TrendsThe future is as simple as 3D chessAs a research and advisory organization, we have a unique perspective on key trends in technology. This talk addresses the three core issues facing higher education: the economy, trust, and data. These issues set the stage for a discussion of the EDUCAUSE Top Ten themes and how those themes interrelate with Info-Tech’s 2023 key technology trends. The trends discussion focuses on generative AI, zero-trust security, recession preparation, the metaverse, digital processes, industry-based data models, recession preparation, and environmental/social governance. Each of these trends is specifically linked to issues faced by higher education IT organizations. Speakers: Mark Roman |
||||
CIO |
The Next Horizon for Digital TransformationGoing digital is mere table stakes today – leaders must now apply AI to completely reshape how work is doneFour forces have converged to create a new normal: cloud computing, big data, IoT, and of course, AI, which has quickly evolved from the realm of sci-fi novelty to mainstream reality. Those who will lead in the future aren’t simply digitizing processes, they’re entirely reshaping how work is done though the use of AI. Join us as we explore the new AI frontier and discuss how the principles for successful digital transformation still apply. Speakers:Michael Alemany |
||||
CIO |
Climbing the IT Career Ladder: How to Get PromotedPreparing for your next promotionAre you looking to expand your career by getting that next promotion or role change? To reach the next step in your career, you need more than the right skills, excellent performance, and the boss's attention. This panel of respected IT executives representing multiple organizations will help you discover best practices in preparing for your next chapter. Speakers: Sallie Wright, Client Panel |
||||
Local Government |
How to Leverage Capability Reference Models to Build Better Police ServicesA reference architecture for public safetyCapability reference models are much more than boxes on a page. They are the building blocks for transformation and optimization of police services in the face of rapidly evolving public safety in the 2020s. Join Patrick Spencer, Info-Tech’s head of public sector research, to explore how to leverage the police reference model Info-Tech has collaboratively built with multiple large police services to transform your organization. Speakers: Patrick Spencer, Cole Cioran |
||||
CIO |
Evolving IT Process MaturityThe COBIT 19 ImperativeBlack & Veatch make extensive use of the Info-Tech Management & Goverance framework to manage, measure, and improve Core IT Processes. Join John Kemp and Valance Howden as they discuss how Info-Tech's framework should adapt to continue to be a driving force in IT process maturity. Speakers: John Kemp, Valence Howden, Black & Veatch Representative |
Exponential IT |
The Exponential IT Impact on Vendor ManagementHow vendor management leaders can capitalize on Exponential ITOur panel of senior researchers and analysts discuss how IT leaders in the vendor management & IT procurement space can prepare for and leverage technology escalation as this most recent Gen AI catalyst drives a need for Exponential IT. Speakers: Rick Pittman, Scott Bickley |
||
2:00 PM | Lightning Rounds |
Lightning Rounds5-min. presentations from Info-Tech experts on key topics and trends |
|||
2:35 PM | Partner Session | Partner |
Accelerating DevOps With AI: A Roadmap for SuccessIn this engaging presentation, we will explore how AI is reshaping the landscape of DevOps. Discover the implications of incorporating AI into your organization’s DevOps practice and explore its potential in enhancing your products and services. Through real-life examples, we will present how cutting-edge tools like GitHub Copilot for developers, Copilot4DevOps for product owners and testers, and Codeless ONE for no-code app development revolutionize productivity. Uncover tangible use cases and practical implementations that highlight the transformative power of AI technologies. Join us for an exciting and invaluable opportunity to be part of the unstoppable AI revolution! Speakers: Modern Requirements |
||
2:35 PM | Technology Keynotes | Utilities, Energy, & Natural Resources |
Optimizing AI Adoption to Develop Oil & Gas Business SolutionsAI solutions – A checklist for successJoin this dynamic session to gain valuable insights from an industry-driven checklist that will guide you as you embark on your AI journey. This proven checklist will help you navigate elements that are critical to creating successful AI solutions that address industry challenges. Speakers: Scott Holland |
||
CIO |
The Golden Parachute: Optimizing Your CIO Contract NegotiationsHow to negotiate your CIO contractThis panel will discuss how to negotiate in your favor when accepting a new position or expanding your scope in your existing company. We'll explore key strategies and skills to steer negotiations to your advantage. Speakers: Sallie Wright, Client Panel |
||||
Local Government |
Public Safety Roundtable: Exploring NextGen Public SafetyReimagining public safety capabilities to drive exponential performanceAre you building the next generation of police and public safety capabilities that seamlessly integrate the front line with leading-edge technologies such as AI? Looking to explore what your colleagues from police, fire, paramedics, and other first responders are doing to respond to rapid changes in our communities? This is your chance to join business and IT leaders from among some of the largest police and public safety organizations and key industry partners for an interactive panel discussion on these topics and more. We will explore the opportunities, challenges, and pitfalls of driving exponential performance of public safety organizations from across North America. Speakers: Cole Cioran, Patrick Spencer, Tony Ventura, Scott Porter, Thomas Lo |
||||
CIO |
Kick-Start Your Exponential IT InitiativesInfo-Tech’s technical counselors provide exponential valueMeet our technical counselors as they discuss how Exponential IT will impact your organization and how a dedicated technical counselor can help guide you through your most challenging IT initiatives. Part presentation and part Q&A, this session will also feature a client case study and technical domains such as Data, Applications, Security, Vendor Management, and Infrastructure & Operations. Speakers: Andy Neill |
||||
Black Professionals in IT |
Advancing Your Career in a New Technology LandscapeA different perspective on adapting to Exponential ITA panel discussion on "Advancing Your Career in a New Technology Landscape," where Black industry leaders share insights and strategies to thrive amid evolving technological advancements. Discover the keys to adaptability, upskilling, and navigating emerging fields, empowering you to shape a successful and fulfilling career in the ever-changing tech industry. Speakers: Ugbad Farah, Client Panel |
||||
Data & Analytics |
Develop an AI Strategy That Makes Business SenseDon't ask how you can use AI in your business; ask instead how AI can advance your strategyJoin this insightful session to explore what a rational AI strategy that is aligned with business objectives looks like. We will tackle how to advance strategic objectives using AI and how to govern AI within the organization. Speakers: Jack Hakimian |
||||
Applications |
Navigating the Gen AI Marketplace: A Comprehensive Buyer's GuideSimplifying the Gen AI solutions spaceGenerative AI solutions are suddenly everywhere. Join us as we demystify the myriad AI solution vendors on the market by understanding the key contours, features, and trends in the Gen AI space. Speakers: Thomas Randall, Austin Wagar |
||||
Education |
Data Excellence: Exploring the Key Ingredient to Success in AIThe impact of data on organizational goalsBig data continues to drive discussions around how organizations work to improve their operations and, ultimately, provide better experiences for their customers. As the demand for artificial intelligence grows, the need for more readily available, accessible and clean data will only expand. This presentation explores the concept of “data-centric artificial intelligence” and how AI becomes a larger field of exploration for organizations as more data becomes available for learning and analysis. Speakers: Daren Hubbard, CIO at Georgia Tech |
||||
Exponential IT Keynote Expansion |
The Exponential IT Impact on IT People & LeadershipHow IT leaders can capitalize on Exponential ITOur panel of senior researchers and analysts discuss how IT leaders can prepare for and leverage technology escalation as this most recent Gen AI catalyst drives a need for Exponential IT. Speakers: Jack Hakimian |
||||
2:35 PM | Master Classes | Women in IT |
Celebrating Women Trailblazers in Tech to Inspire the Exponential IT Mindset (Roundtable)Identify opportunities to adopt an Exponential IT mindset in your organizationThis session will highlight and honor the accomplishments of women who have made significant contributions to the tech industry. By showcasing the achievements of these trailblazers, this interactive session aims to inspire participants to identify opportunities where they can adopt an Exponential IT mindset to think big, embrace innovation, and strive for transformative impact in their own tech careers. People of all gender identities and expression are welcome. Speakers: Heather Leier-Murray, Sallie Wright, Sarah Pletcher, Carlene McCubbin |
||
2:35 PM | Lightning Rounds |
Lightning Rounds5-min. presentations from Info-Tech experts on key topics and trends |
|||
3:00 PM | Networking Break |
Networking Break |
|||
3:30 PM | Feature Keynote (mainstage) | Women in IT |
Leadership Lessons From an Irish LassThe pivotal role of women in leadershipSince arriving in the US from Ireland in the 1980s, Helen Norris has worked in information technology in both the corporate world and higher education. She currently serves as the Chief Information Officer at Chapman University. In this dynamic keynote, she will share leadership learnings from her journey, focusing on the special role that women leaders need to play. Speakers: Helen Norris |
||
4:00 PM | Feature Keynote (mainstage) | Exponential IT |
Unleashing Innovation: Robotics as a Catalyst for Creative Digital TransformationEmbracing robotics to drive transformationIn the realm of digital transformation, companies strive to align their strategies with business objectives. However, the challenge lies in harnessing innovation and creativity to maximize human resources and overcome obstacles such as labor shortages, outdated equipment, and worker safety concerns. This presentation invites you to explore the transformative power of robotics in driving creative digital transformation. Witness the undeniable progress achieved through robotics automation in various sectors, most notably in manufacturing and production. Embrace the opportunity to discover how robots can transcend traditional boundaries, becoming invaluable assets capable of monitoring operations, capturing critical data, and accessing hazardous environments that pose risks to human workers. By implementing an innovative robotics strategy, organizations can reallocate human capital to focus on the most crucial challenges of digital transformation and enhance core business operations. This presentation unveils the untapped potential of robotics as a catalyst for creative problem solving and transformational growth. Speakers: Chad Wright - Boston Dynamics |
||
4:30 PM | Feature Keynote (mainstage) | Exponential IT |
Disrupt Your Thinking. Defy Barriers. Inspire Delight.Nurturing creativity, driving change, and embracing the power of ideasFrom the moment Chris Barton dreamt up Shazam, he was told identifying songs out of thin air was impossible. His path from a dream to a $400-million acquisition by Apple is a story out of a Hollywood movie. Chris’s story and insights give people the inspiration and tools to accomplish big things within their own organizations. Join us for an exciting session as Chris shares lessons learned from founding Shazam as well as his pioneering involvement with Android at Google and mobile partnerships at Dropbox. His concepts like “creative persistence” and his "Start from Zero" methodology are new ways of thinking and overcoming barriers. Make big things happen and create Shazam-like magic in defiance of all odds. Speakers: Chris Barton (Shazam) |
||
5:00 PM | Day 2 Closing & Cocktail Reception |
Speaker:Event MC |
Time | Session Type | Track | Session Title | ||
7:00 AM | Registration and Breakfast |
Registration & Breakfast |
|||
8:15 AM | Welcome and Opening Remarks |
Welcome & RemarksSpeakers: Event MC/Special Guests |
|||
8:30 AM | Feature Keynote (mainstage) | Exponential IT |
Lean Into the Curve: Get Exponential IT Value TodayTactical advice on bridging theory and practiceThe current trend of exponential technology innovation poses both an existential risk and exponential opportunity for all IT leaders. We recommend leaning into the technology curve to exploit this rare opportunity and lead your organization. In this session, we synthesize our advice across all core IT practices and share tactical advice on how to actually get started and get it done. From theory into practice. Today, not tomorrow. Speakers: Jeremy Roberts |
||
8:55 AM | Lightning Rounds |
Lightning Rounds5-min. presentations from Info-Tech experts on key topics and trends |
|||
9:35 AM | Technology Keynotes | CIO |
Survive and Thrive Through UncertaintyHow to manage your IT organization through modern uncertaintyAs we navigate an era of uncertainty, traditional strategies of cost-cutting, staff reductions, and frozen spending are no longer effective. It's time for a shift in perspective. This session will redefine how you manage IT amid change, with strategies that keep your focus trained on what your contribution should look like in 3-10 years. Learn how to withstand and even flourish amid modern day uncertainty. Speakers: Amanda Mathieson |
||
Infrastructure & Operations |
Assess Infrastructure Readiness for Digital TransformationYou organization has a plan for digital transformation – can your infrastructure meet their needs?Many businesses think of digital transformation as just an investment in technology, with no vision of what they are trying to achieve or transform. Align the vision and mission of the organization, hire staff that will be experts in their field, and drive process improvements. Only then can you evaluate and implement the right technology to meet the needs of a digital transformation. Attend this session to learn critical steps to readiness for digital transformation. Speakers: John Annand |
||||
Applications |
Stop Focusing on Software; Focus on SolutionsImprove your relationship with the business by focusing on what mattersAs solutions move from being tools to being the core of the business, your solution delivery lifecycle needs to focus on business collaboration and shift from development driven to value driven. Join us to learn how Info-Tech can help you get started on your journey to business-first, value-driven solution delivery. Speakers: Hans Eckman |
||||
Security & Privacy |
From Zero to Hero – Using Zero Trust to Help Security Bring Business ValueLessons learned from roadmapping Zero Trust with NASA and other enterprisesThe security benefits of Zero Trust are well understood, but you may be surprised at the business enablement benefits and approachability of Zero Trust. In this session, we will share our perspective on Zero Trust, and lessons learned from building Zero Trust plans with Info-Tech members across a wide range of industries. Speakers: Cameron Smith |
||||
Data & Analytics |
Identify and Build the Data and Analytics Skills Your Organization NeedsIn the rapidly evolving space of D&A, knowing what skills you need can mean the difference between success and failure in executing your data strategyExecute effectively on your data strategy and roadmap by understanding what key roles and skills you need to have in your program. Attend this insightful session to learn how Info-Tech's approach can help you understand which skills are the most critical to your success and why. Speakers: Steve Willis |
||||
CIO |
Drive Innovation With an Exponential IT MindsetUnleash innovation to bridge emerging technologies with business opportunitiesIT leaders must develop the capabilities necessary to drive innovation at their organization and facilitate the adoption of disruptive technologies such as AI, blockchain, extended reality, and quantum computing. With a focus on practical applications and case studies, this talk will provide actionable insights and best practices for IT leaders who wish to build transformative IT organizations. Attendees will leave equipped with the knowledge and tools to connect emerging technologies with business opportunities, foster collaboration and cross-functional partnerships, manage risks, and drive innovation at all levels of their organization. Speakers: Kim Osborne Rodriguez |
||||
Security & Privacy |
Cybersecurity and Geopolitics: The Evolving BattlefrontThe "secret sauce" for nation-state cyberthreatsIn this engaging panel discussion, we’ll explore the impact of nation-state activities on corporate cybersecurity strategies. Our panel of experts will discuss the "secret sauce" for navigating the complex landscape of cyberthreats and securing your organization against nation-state intrusions. Speakers: Sallie Wright, Christine Coz, Client Panel |
||||
Exponential IT Keynote Expansion |
The Exponential IT Impact on IT Financial and Vendor ManagementHow ITFM and Vendor Management leaders can capitalize on Exponential ITOur panel of senior researchers and analysts discuss how IT leaders in the ITFM and Vendor Management space can prepare for and leverage technology escalation as this most recent Gen AI catalyst drives a need for Exponential IT. Speakers: Jack Hakimian, Dave Kish |
||||
Exponential IT Keynote Expansion |
The Exponential IT Impact on Project & Portfolio ManagementHow PPM leaders can capitalize on Exponential ITOur panel of senior researchers and analysts discuss how IT leaders in the PPM space can prepare for and leverage technology escalation as this most recent Gen AI catalyst drives a need for Exponential IT. Speakers: Mark Tauschek, Matt Burton |
||||
Exponential IT Keynote Expansion |
Canadian Perspectives on Exponential Technology LeadershipIs there a Canadian X-Factor?Join IT leaders from across Canada for an interactive discussion of the realities of creating exponential returns from technology through collaboration across levels of government, crown corporations, and industry partners. Cole Cioran and Matt Bourne, Info-Tech's Managing Partners for Canadian public sector, will facilitate an open panel discussion with David Barr, Chief Digital Officer of New Brunswick (+4 more) around:
In addition, this session and your experiences will be a key input into Info-Tech’s ongoing research on exponential technology leadership! Speakers: Cole Cioran |
||||
9:35 | Master Classes | CIO |
Embed Business Relationship Management in Your OrganizationRoundtable insights into using BRM to drive IT successJoin Info-Tech's Allison Straker as she hosts a discussion with Info-Tech clients on how CIOs can successfully improve organizational outcomes through effective business relationship management. Learn how to create a value-filled practice that is embedded within the organization. Speakers: Allison Straker |
||
9:35 AM | Lightning Rounds |
Lightning Rounds5-min. presentations from Info-Tech experts on key topics and trends |
|||
10:00 AM | Networking Break |
Networking Break |
|||
10:30 AM | Master Classes | CIO |
How to Become a Trusted Business PartnerIs your IT strategy aligned to your business goals?This client panel will provide an overview of the IT strategy thought model process. Our analysts and clients will discuss their experiences, highlighting the most valuable moments in developing their IT strategies. We will review Info-Tech's best-of-breed approach to building an effective IT strategy, showcasing some examples harvested from our hundreds of client workshops. Speakers: Mike Tweedie, Jack Hakimian |
||
Infrastructure & Operations |
Align Your Infrastructure Investment to Organizational GoalsBuilding an infrastructure roadmap is a business exercise, not a technical exerciseThe most common and often the hardest challenge in developing an infrastructure roadmap to secure funding is discovering organizational goals and aligning infrastructure investment to them. Join us for an informative session that will reveal proven strategies for dealing with these challenges. Speakers: John Annand, P.J. Ryan, Andrew Sharp |
||||
Applications |
The Rapid Application Selection Framework: Faster, Better, CheaperSoftware selection doesn't have to be complicatedIn this session, experienced applications leaders will share their secrets using Info-Tech's RASF methodology. Learn how to rapidly accelerate the process of selecting the right software while driving significantly higher stakeholder satisfaction with the tools that you roll out. Speakers: Ben Dickie, Austin Wagar |
||||
Security & Privacy |
Align Your Security Program to Your BusinessAnalyze critical factors to refine the design of your security program and prioritize core program capabilitiesCommon security frameworks focus on operational controls, not business value. Join this informative session to learn how to tailor your security program to what makes your organization unique. Analyze critical design factors, refine the design of your security program, and ensure its components work together to build the program you need. Speakers: Michel Hebert, Cameron Smith, Carlos Rivera |
||||
Data & Analytics |
Get Value From Your DataYour data strategy is the key to unlocking the value of your dataA robust and comprehensive strategy will ensure that high-quality data is available to fuel organization-wide decision making. Hear from analysts and clients as they discuss their experience with Info-Tech on building a data strategy and how it helped their organization derive measurable value from their data. Speakers: Crystal Singh, Chris Dyck |
||||
Data & Analytics |
Define Your Responsible AI Guiding PrinciplesGuide the ethics, quality, and trustworthiness of your generative AI program by establishing responsible AI principlesSet your generative AI up for success by following Info-Tech's industry-leading framework. Join this impactful session and let us help you develop responsible AI principles that will help to ensure your AI initiatives are human-centric, ethical, responsible, and trustworthy. Set the right foundations for how you will govern and manage AI development. Speakers: Bill Wong, Irina Sedenko |
||||
11:00 AM | Master Classes | CIO |
Building an IT Strategy as a Trusted Business PartnerAlign IT initiatives with business goalsIn this session, our expert analysts will help you craft a "goals cascade" for use in your IT strategy document. We will quickly work through the process of gathering enough business context and details of new and existing IT initiatives to demonstrate how to achieve alignment. Speakers: Mike Tweedie, Jack Hakimian |
||
Infrastructure & Operations |
Build an Infrastructure RoadmapCreating a visual that aligns infrastructure investment to organizational goals isn't as hard as you thinkJoin us for a hands-on session that will allow you to build your own roadmap that aligns your in-flight initiatives to your organizational goals. We'll discuss in detail the next steps necessary to transform this PoC into a completed strategy. Speakers: John Annand, Mark Tauschek, Andrew Sharp |
||||
Applications |
Pick an Application in an HourSelect the right software using a proven frameworkSelect low-complexity software using the principles of our Rapid Application Selection Framework in a rapid-fire, one-hour session with your stakeholders. Speakers: Austin Wagar, Thomas Randall |
||||
Security & Privacy |
Build a Security RoadmapUnderstand how your organization uses technology, how it opens it up to risks, and how to build a security roadmap that helps it do what it does bestSecurity enables the business by helping it take on the right risks in the right places. In this session, our analysts will help you understand how your organization uses technology, the risks it faces, and how to identify and prioritize initiatives to both secure and enable the business. Speakers: Cameron Smith, Michel Hebert, Carlos Rivera |
||||
Data & Analytics |
Build a Data Strategy on a PageA hands-on experience to quickly demonstrate how you will get value from your dataBased on the concepts described in the earlier data strategy session, our analysts will show you how to create a single-page summary of the essential components of your data strategy. Speakers: Crystal Singh, Chris Dyck |
||||
Data & Analytics |
Build a Generative AI RoadmapIdentify new AI-enabled opportunities to transform the work environment to reduce costs, improve productivity, and transform your businessInfo-Tech’s human-centric, value-based approach offers a practical guide to the activities required for the successful deployment of generative AI solutions. Join us as we highlight how to leverage generative AI effectively to unlock the potential of AI for your business. Speakers: Bill Wong, Irina Sedenko |
||||
11:55 AM | Day 3 & Event Wrap-up |
Speaker:Event MC, Special Guests |
|||
12:05 PM | Master Classes | Women in IT |
Closing Lunch: The Hidden Lives of Women in STEMCharting your own path to career successGrab your boxed lunch and come to an interactive session with author Lori Rodriguez about the lives, value, and strength of women in STEM and the three key lessons she learned through her research for her book Hidden Lives of Women in STEM. In this session, we will explore these key lessons and identify how we can show up authentically in our own lives and careers. Speakers: Lori Rodriguez, Carlene McCubbin |
||
12:05 PM | Lunch |
The Venue
The Bellagio / Las Vegas
3600 S Las Vegas BlvdLas Vegas, NV 89109